We want EdgeTerminal to earn its place in your trading education. If it isn’t the right fit, here is exactly how refunds work — no fine-print games.
You may request a full refund within 14 days of purchase, provided fewer than 3 modules have been completed on your account. Module completion is recorded automatically by the platform with timestamps, so eligibility is objective and checked in seconds.
Once 3 or more modules are completed, or once the 14-day window has passed, the purchase is non-refundable — at that point the education has been substantially delivered.
Mentorship fees are fully refundable until your first one-on-one session has been attended. After the first session is attended, mentorship fees are non-refundable for that engagement period.
Email kusha@edgeterminal.org from the email on your account with the subject “Refund request.” No forms, no hoops. Approved refunds are issued to the original payment method within 5–10 business days.
If anything about your purchase feels wrong, contact us before opening a payment dispute — we honor this policy and resolve eligible requests promptly. It will always be faster than a chargeback.
Anything unclear? kusha@edgeterminal.org.